Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 91 reviews)); "benefits are great" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 28 reviews)); "Good pay and my co" ((in 25 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "poor communication to staff (especially those remotely based)." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

1.0

Aug 11, 2023

If you like being micro managed...

Customer service representative (csr)

Recommend

Business Outlook

Pros

The schedule is at least ok

Cons

Insane micro management and you are literally always hounded about performance. You are expected to take abuse from customers and cannot disconnect from an abusive customer without prior authorization

2.0

May 24, 2023

Mixed

Account manager

Recommend

Business Outlook

Pros

Great industry - great clients! Very flexible - can work from anywhere (remote or in office if near one) Good benefits Generous time off Fantastic colleagues across many departments

Cons

New-ish upper executive leadership negatively changed what previously was an awesome company culture Not very innovative product development

2.0

May 16, 2023

Mid

Internship

Recommend

Business Outlook

Pros

Good pay and my co-workers were fantastic

Cons

The environment was toxic and I had to leave before my mental health got worst

Viewing 121 - 123 of 670 Reviews

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Jobs at OpenTable

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