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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      4.1

      77% would recommend to a friend

      (671 total reviews)
      avatar

      Debby Soo

      75% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      671 reviews
      3.0
      Jun 30, 2022

      Loved the People

      Work force real time specialist
      Recommend
      Business Outlook

      Pros

      Great benefits and good coworkers

      Cons

      Weird management decisions when it came to the customer support reps. Smaller company so it was harder to move up.

      4.0
      Jun 29, 2022

      My first days at OT

      Customer service representative (csr)
      Recommend
      Business Outlook

      Pros

      I have learn a lot of new things, ways to service diners in a better way, faster and uncomplicated, but always challenging situations arrive, feel supported by a team of smart professionals

      Cons

      I think on training a lot of this could be show different, with more emphasis on the most commonly reported issues, a lot of issues are just light trained

      4.0
      Jun 29, 2022

      Great work-life balance, great people, committed to growth

      Senior software engineer
      Recommend
      Business Outlook

      Pros

      As someone who can often treat myself badly in service of working more, I have found unexpected allies everywhere at OpenTable. Multiple co-workers (and definitely my manager) has encouraged me/us to take sick days when in doubt, including mental health days when the news hits hard. This makes me feel valued beyond what I can contribute to the bottom line, which is unfortunately mostly a new experience for me after 7 years in this industry. I have enjoyed working with almost everyone I have come across. People are kind, eager to help, fun, energetic, caring.

      Cons

      There is definitely a cost to being a relatively old company — lots of structures, silos, approval processes that have me thinking "there has to be a better way" on a weekly basis. At the same time, I have seen signs of awareness of the silos problem, and some willingness to address it. I am still new here, so the jury is still out, but I have hope.

      Viewing 265 - 267 of 671 Reviews
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      ReviewsOpenTable reviews

      Glassdoor has 723 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.