OpenTable reviews

4.1

77% would recommend to a friend

(671 total reviews)
avatar

Debby Soo

75% approve of CEO

75% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

671 reviews
1.0
Mar 12, 2022
Recommend
Business Outlook

Pros

- nice snacks but that doesn’t make up for the cons

Cons

- Incredibly low salary considering the amount of work done in the role. - No support when you had a complexed issue and those with the task to help treaded you like an idiot - When asking for additional training, always told to find time and do it myself when they never gave us time - Lunch was half an hour and one 15 min break which if you went slightly over they gave you hell for even if you were unwell. - Managers had their favourites and made that very obvious - No opportunity for growth at all, only if you were a favourite - Harshly critiqued on calls if it took longer than 6 minutes without any context on how to improve or consideration of the fact it was more than one issue. - Higher management give CSRs a hard time and expect a lot with NO reward for their efforts - People let go with no warning or reason. - Good people leaving because of how incompetent management were and never took on idea for change - Mangers Would tell others business that was given in privacy which I reported to HR and nothing was done.

5.0
Mar 10, 2022
Recommend
Business Outlook

Pros

The AE New Hire Training was very effective and helped prepare me for going into the field and start pitching to restaurant operators based in the anatomy of a sale at OT.

Cons

No formal salesforce training to follow up the NHT. I was encouraged to get in the field and figure that out as it came. I reached out to some veterans on my team for help but that took a lot of time and was reactive. I have not attended/shadowed a veteran AE in their market to see time management, pipeline management, Forma management, or sales meetings drop-ins or calls. I am a hands on learner and think that I would stand to benefit greatly from going to someone else's market to see the model behavior. Right now OT is sending people to my market to watch me, which is good, but in my opinion backwards.

5.0
Mar 10, 2022
Recommend
Business Outlook

Pros

Remote work, management is very willing to help you thrive, excellent career growth opportunities

Cons

Time management is important, being remote nobody will know you need help unless you ask!

Viewing 292 - 294 of 671 Reviews

Glassdoor has 723 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.