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      Optum

      Engaged Employer

      Optum Client Management/Business Development Associate reviews

      3.3

      63% would recommend to a friend

      (465 total reviews)

      Patrick Conway

      62% approve of CEO

      65% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Work/Life balance

      2.8

      Senior management

      Client Management/Business Development Associate employees have rated Optum with 3.3 out of 5 stars, based on 465 company reviews on Glassdoor. This indicates that most Client Management/Business Development Associate professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Client Management/Business Development Associate professionals compared to other employers within the Cuidados de saúde industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      465 reviews
      3.0
      Jun 24, 2026

      Good resources and great colleagues, but constant layoffs hurt morale

      Ux designer
      Recommend
      Business Outlook

      Pros

      I had all the hardware and software to do my job. Was able to work from home one day a week. Worked with really great people. Pay was okay. Work/life balance was good for me.

      Cons

      Moved to hybrid 4 days a week. The company is super siloed and it felt like everybody was trying to solve the same thing. My group was under constant reorganization and leadership overhauling. Then that last year we were having layoffs every four months or so due to unexpected business expenses and profitability. This created an unpleasant and uneasy feeling. Health insurance is worse than my wife's and health insurance is literally what they do!

      2.0
      May 7, 2026

      Bonuses and remote work, but disorganized management

      Customer service representative
      Recommend
      Business Outlook

      Pros

      Bonuses if you performed well. Remote work.

      Cons

      Management was not helpful when it came to help with PTO or requesting off. It was always a referral to a 3rd party phone number who then always referred employee back to manager/supervisor. It felt very unorganized and not user friendly. If your power goes out while working remotely, they say you should not contact your supervisor or team leads and you should call the hotline to report absence. However they still expect you to somehow know to go to the call center in person without contacting anyone, even though you should not work at the call center by yourself. (Very rude/strict management, unorganized)

      Viewing 1 - 3 of 465 Reviews
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      Glassdoor has 17,028 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.