Optum reviews

3.4

55% would recommend to a friend

(15,549 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
5.0
Mar 24, 2026
Recommend
Business Outlook

Pros

Company culture. Positive work environment

Cons

Health benefits leave a lot to be desired

2.0
Mar 24, 2026

Job review

Recommend
Business Outlook

Pros

Very good PTO earning rate for hourly staff 8 holidays paid/yr for hourly staff

Cons

In the area I worked manager was very rigid and mechanical with processes and would say this is the Optum process. Impersonal work environment. Did not feel valued.

Viewing 298 - 300 of 15,549 Reviews

Glassdoor has 17,020 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.