Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

55% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1137) , Senior Software Engineer (717) , Associate Software Engineer (339) , Customer Service Representative (339) , Nurse Practitioner (186) , Director (184) , Business Analyst (181) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (127) , Medical Coder (126) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1894 reviews)); "Benefits are good and they are large" ((in 849 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 672 reviews)); "Good work life balance and we can work from home" ((in 599 reviews)); "Great company and people are all great" ((in 473 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 619 reviews)); "Frequent layoffs and no warn notices." ((in 315 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 164 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 147 reviews)); "Poor communication both internally and externally" ((in 91 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Curitiba , São Paulo , Rio de Janeiro , Belo Horizonte , São José dos Pinhais , Salvador , Contagem , Vitória , Santos , São Bernardo do Campo , Recife , Mariana , Paraná

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Optum

Optum reviews

3.4

55% would recommend to a friend

(15,554 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Optum has an employee rating of 3.4 out of 5 stars, based on 15,554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16K reviews

3.0

Mar 10, 2026

Used to be good, but now it is cut throat

Senior software engineer

Recommend

Business Outlook

Pros

Great exposure to latest tech tools and networking

Cons

Very poor and toxic management recently, no trainings given to managers and very rude

1.0

Mar 10, 2026

Integration Nightmare

Office assistant

Recommend

Business Outlook

Pros

Optum integrated with LHC Group in December 2025. Three months later, the agency 2/3 of what it was with no real vision of what's to come.

Cons

Low pay, leadership has no soft skills, zero culture whatsoever

3.0

Mar 10, 2026

Job Security

Clinical investigator

Recommend

Business Outlook

Pros

Job Security Work environment Hybrid Peer support

Cons

Compensation Work-life balance Target based

Viewing 349 - 351 of 15,554 Reviews

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Billing Representative

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Used to be good, but now it is cut throat

Integration Nightmare

Job Security

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