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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,558 total reviews)

      Patrick Conway

      45% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

      Reviews by job title

      16K reviews
      2.0
      Mar 3, 2026

      Good for starting

      Clinical appeals representative
      Recommend
      Business Outlook

      Pros

      The managers are very professional and prioritizes their members Average HMO

      Cons

      Low salary In our department, they remove the internet allowance and they made us RTO and won't give us free meals or transpo allowance that would help their employees to sustain their low salary

      1.0
      Mar 3, 2026

      Avoid at all costs

      Primary care physician
      Recommend
      Business Outlook

      Pros

      Lots of patients so certainly will keep busy

      Cons

      - Typical corporate clinic prioritizing patient numbers over patient safety and physician wellness - review offer letter especially w/ a wide radius of non-compete restriction - make you work Saturdays for free - Orientation was a disaster & no one knew who I was when I arrived for my first day of clinic - the highest amount of staff callouts ever (every day multiple callouts leading to inadequate coverage on most days) - EXPONENTIAL turnover rate - onsite “leadership” is a joke & there have no consistent schedules (they pick & choose when to work from home or be in clinic, so you never knew who was there in any given day)

      4.0
      Mar 3, 2026

      Great working experience

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Supportive HR team Great perks & benefits

      Cons

      None that I can think of

      Viewing 373 - 375 of 15,558 Reviews
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      Glassdoor has 17,030 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.