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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,561 total reviews)

      Patrick Conway

      46% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

      Reviews by job title

      16K reviews
      4.0
      Feb 24, 2026

      Good

      Software engineer
      Recommend
      Business Outlook

      Pros

      Time flexibility, cab service, large team

      Cons

      Lot of dependency on onshore team.

      5.0
      Feb 24, 2026

      Good Company

      Senior software engineer
      Recommend
      Business Outlook

      Pros

      Every thing is very good

      Cons

      There is no cons as such but Promotions happen little late

      1.0
      Feb 23, 2026

      STAY FAR, FAR AWAY

      Patient service representative
      Recommend
      Business Outlook

      Pros

      There aren’t any I can think of. It gets worse every day. They don’t care about ANYONE, other than shareholders.

      Cons

      Nearly everything… after 10 years, my performance reviews raise for last year was 0.5% or $0.12. They are completely demeaning and it’s hard to have any self esteem or to Feel like you matter, even at a local level. Local managers ALSO have to deal with the corporate-decided policies, so everything is in the hands of an anonymous executive who has likely NEVER done your difficult job. Worst insurance I’ve ever had… and it’s United Healthcare bc it HAS to be United Healthcare bc they own Optum. Repulsive and monopolistic in the most transparent ways.

      Viewing 403 - 405 of 15,561 Reviews
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      ReviewsOptum reviews

      Glassdoor has 17,036 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.