Optum reviews

3.4

55% would recommend to a friend

(15,576 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Feb 17, 2026
Recommend
Business Outlook

Pros

1. A lot of money to pump in 2. A mature organization with a lot of opportunities 3. Owns huge pile of data

Cons

1. Missed opportunity to create a brand - Though the number one company in a Fortune-3 Group, you will struggle to find people being aware of Optum. 2. Culture - Though they have a mature process for company culture, the company practices the exact opposite. People are expected to be a machine, not human. The company culture runs behind revenue, benefit and competition. Human life take the last on priority list. 3. Relationship - Due to the severe toxic culture, relationship is non-existent. 4. Company name - With greed, company runs on the culture of profit and revenue, creating a bad name in the market. You will never have a proud feeling of working here. You will always have to hide the fact, you are an employee here. 5. Stability - Since the human aspect is not there and greed takes precedence, firing is common. You can not guarantee, if you are going to be there next month, next hour, irrespective how good you are at your skill. 5. Leadership/Management - People get promoted for technical skills, so leadership and strategy skill take a backseat. So everyone moves in the direction of building solutions with no effective leadership. (Security breach, abuse of members money are the great examples) 6. Ethics - A Health insurance company should work for people to distribute the money collected to help the needy. Optum/UHC does the opposite to fill their treasury, in the expense of people's money and health.

Viewing 448 - 450 of 15,576 Reviews

Glassdoor has 17,051 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.