Optum reviews

3.4

55% would recommend to a friend

(15,584 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,584 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Feb 12, 2026

Horrible management

Recommend
Business Outlook

Pros

There are literally none at all

Cons

Management is horrible. This company does not belong in the east, especially NY

3.0
Feb 12, 2026
Recommend
Business Outlook

Pros

The job was once great. Lots of schedule flexibility with the option to select the days you wanted to work. Independence is good for people that are not interested in the oppressive micromanagement of hospital or clinic work

Cons

There has been a steady trend towards increasing productivity by any means necessary. Scheduling patients and optimizing time in the field has always been a struggle. However their new “balanced capacity” has been a major challenge making schedules a lot heavier and missing the mark. You have provider overlap and there have been times you run into situations with two separate providers in a home-regularly. Salary used to be competitive but sadly isn’t anymore.

Viewing 469 - 471 of 15,584 Reviews

Glassdoor has 17,059 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.