Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

55% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1139) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1919 reviews)); "Remote and Dynamic work environment good benefits" ((in 873 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 656 reviews)); "Good work life balance and we can work from home" ((in 606 reviews)); "Good culture and policies" ((in 587 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 620 reviews)); "Frequent Restructuring and layoffs" ((in 301 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 156 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 143 reviews)); "Poor communication both internally and externally" ((in 91 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Curitiba , São Paulo , Rio de Janeiro , Belo Horizonte , São José dos Pinhais , Salvador , Contagem , Vitória , Santos , São Bernardo do Campo , Recife , Mariana , Paraná

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Optum

Optum reviews

3.4

55% would recommend to a friend

(15,589 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (15,589 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Optum has an employee rating of 3.4 out of 5 stars, based on 15,589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews

4.0

Feb 7, 2026

good

Senior software engineer

Recommend

Business Outlook

Pros

good culture amazing supporting env

Cons

everthing look good nothing bad

1.0

Feb 6, 2026

Optum lay offs

Behavioral health therapist

Recommend

Business Outlook

Pros

Remote work is cool .. the company that optum acquired was wonderful .. until it was acquired

Cons

Optum got rid of tons of therapists after making their lives a living hell for the last several months

4.0

Feb 6, 2026

“Reliable and Professional Support”

Clinical investigator

Recommend

Business Outlook

Pros

Good work-life balance Salary is paid on time Positive and supportive work environment

Cons

Salary could be more competitive Targets are high and sometimes difficult to meet Work can be exhausting at times Excessive micromanagement

Viewing 502 - 504 of 15,589 Reviews

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Coding & Reimbursement Specialist I - Kelsey Seybold Clinic - Pearland Business Office - Remote

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Customer Service Representative

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Scheduling Specialist - Wellsville, NY

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