Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

55% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1141) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1927 reviews)); "Benefits are good and comparable to a good employer" ((in 855 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 683 reviews)); "Flexible work from home" ((in 606 reviews)); "Good culture and policies" ((in 581 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 625 reviews)); "Frequent Restructuring and layoffs" ((in 308 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 138 reviews)); "Poor communication both internally and externally" ((in 88 reviews)); "Corporate bullying" ((in 21 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Curitiba , São Paulo , Rio de Janeiro , Belo Horizonte , São José dos Pinhais , Salvador , Contagem , Vitória , Santos , São Bernardo do Campo , Recife , Mariana , Paraná

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Optum

Optum reviews

3.4

55% would recommend to a friend

(15,605 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Ratings by demographic groups

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Optum has an employee rating of 3.4 out of 5 stars, based on 15,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews

1.0

Jan 29, 2026

They stop caring

Associate software engineer

Recommend

Business Outlook

Pros

None. Please divert away from this company

Cons

Too many too list. Everything is a mess

4.0

Jan 29, 2026

Base Pay

Software engineer

Recommend

Business Outlook

Pros

Good culture and supportive environment

Cons

Stagnant growth after a point.

4.0

Jan 29, 2026

Newbie Friendly Company

Customer service representative (csr)

Recommend

Business Outlook

Pros

- great training - equipment provided - goood hr - great benefits - works with integrity

Cons

- low salary - mediocre management - uncoordinated training team and operation - incompent leaders (some) - lax in protocols and policies

Viewing 577 - 579 of 15,605 Reviews

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