Pros
Optum is full of incredibly smart, driven, and capable people. During my time there, I had the opportunity to work with teams that were collaborative and truly committed to making a difference in healthcare. The scale of impact you can have is significant, and there are good resources and tools available depending on your role.
Cons
Unfortunately, the culture can be significantly undermined by poor leadership and an increasing focus on cost-cutting over people. After years of high performance and strong contributions to my previous team, I ended up under a new manager who failed to provide clear expectations, regular feedback, or any meaningful support. Without warning, I received a poor performance rating and was soon after informed that my position was being eliminated. Despite my track record, this effectively blocked me from transferring within the company and left me without a path forward. The experience was demoralizing and poorly handled, with zero accountability from management.
