Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Jun 10, 2026

Great experience; recommend it to others

Anonymous employee
Recommend
Business Outlook

Pros

great experience, would recommend to anyone

Cons

not much i can think of right now

3.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Great support Team, most of my coworkers were amazing, beautiful and clean building, easy transportation without a car.

Cons

Lengthy training for simple tasks, no bonuses or commission for selling AARP memberships, predatory policies for the elderly, customers could get a bit snappy

Viewing 7 - 9 of 15,507 Reviews

Glassdoor has 16,976 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.