Optum reviews

3.4

56% would recommend to a friend

(15,530 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
May 29, 2015

Fake it, until they make it

Anonymous employee
Recommend
Business Outlook

Pros

Unfortunately the only pro that comes to mind was pay day and sometimes that was delayed and not communicated properly in advance.

Cons

Favoritism, unorganized, underpaying, complacent positions, lack of communication, lack of training, racism, No respect or understanding for life outside of work, No set procedures for very important work, Out dated SOP's if any at all for some departments, Processes constantly changed with no communication, Schedules were changed abruptly and with no time to accommodate, Overworkers, Rude and disrespectful management, unethical practices, lack of raises for promotions, delayed annual reviews, Incompetence, HR was never any help regarding any issues. And I also felt as if they didn't care about their employees as long as a body was in a chair during all shifts.

1.0
Jan 21, 2015
Recommend
Business Outlook

Pros

Bagels on Fridays, very good coffee machine

Cons

Management don't care about their employees. Management asked us to work nights , holidays and weekends, management did not tell us when is our last, he asked me to work on a weekend before they laid me off. Contacted HR multiple time never gotten a straight up answer. I want to see her in person but security did not allowed me there. I was only one person who worked the longest on that project and only 2 people including me were laid off. There is corruption all over the place in QSSI instead of firing people they move them from one project to another (They know PMs and Leads there), but for me they did intensive interview process and said i wasn't selected. I spend fours years in this company i took time from my family just to finish the work i was assign for and they treated me like i am unnecessary thing. Very disappoint. If you ever get a job offer from this company stay away!!!!!!!!!!!!!!!

2.0
May 23, 2014

Incompetent Management!

Recommend
Business Outlook

Pros

Flexible working arrangements. Can often work from home several days a week. Interesting work on government contracts. Lots of work to do-never bored.

Cons

Management is clueless. There is no real communication because communication means talking and listening and this management just talks. They are blind to what is really going on and who is actually doing the hard work. They are more supportive of their subcontractors than their own employees. Management treats most team members as easily disposable and replaceable.

Viewing 148 - 150 of 15,530 Reviews

Glassdoor has 17,000 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.