Optum reviews

3.4

55% would recommend to a friend

(15,573 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Jul 17, 2019
Recommend
Business Outlook

Pros

values, benefits, telecommute opportunities, advancement

Cons

Work/life balance is promoted, yet managers responsibilities don't support the balance

4.0
Jul 17, 2019

Lots of great learning experiences

Recommend
Business Outlook

Pros

Healthcare Tech is an interesting as well as challenging area to be in. With many new innovations trying to integrate themselves into older legacy infrastructure that exists in an older dependent industry. Great place to learn and apply a bunch of skills.

Cons

If your good at putting out fires, or ramping things up quickly to prove points. You can get shuffled from fire to fire till its fixed. While it keeps things interesting for the short term, slowly it can wear on you.

2.0
Jul 17, 2019
Recommend
Business Outlook

Pros

Able to work from home

Cons

Full time work doing utilization reviews for routine outpatient psychotherapy. 20% of all review must be referred to a 'higher level review' which is code for denying ongoing outpatient therapy. If you don't refer 20% of cases for those higher level reviews or 'peer reviews' you won't be meeting your metrics and could be let go. The whole department is a scam. It's meant to 'offer savings' to employers who offer Optum to their employees, but really it's a way to deny outpatient therapy to members to put more money in the CEO's pocket.

Viewing 15151 - 15153 of 15,573 Reviews

Glassdoor has 17,048 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.