Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

55% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1136) , Senior Software Engineer (717) , Associate Software Engineer (339) , Customer Service Representative (339) , Nurse Practitioner (186) , Director (184) , Business Analyst (181) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (127) , Medical Coder (126) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1896 reviews)); "Benefits are good and comparable to a good employer" ((in 850 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 671 reviews)); "Flexible and ability to work from home" ((in 604 reviews)); "Good culture and policies" ((in 580 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 622 reviews)); "Frequent reorganizations and layoffs." ((in 303 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 131 reviews)); "Poor communication both internally and externally" ((in 87 reviews)); "2. coding malpractice is sometimes encouraged & favoritism is common here." ((in 66 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Curitiba , São Paulo , Rio de Janeiro , Belo Horizonte , São José dos Pinhais , Salvador , Contagem , Vitória , Santos , São Bernardo do Campo , Recife , Mariana , Paraná

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Optum

Optum reviews

3.4

55% would recommend to a friend

(15,538 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Optum has an employee rating of 3.4 out of 5 stars, based on 15,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

16K reviews

3.0

Apr 2, 2019

Good place for fresher

Techlead

Recommend

Business Outlook

Pros

Good learning,new technologies, work life balance

Cons

too much politics, not much live projects

4.0

Apr 2, 2019

Enjoyable company

Senior actuarial consultant

Recommend

Business Outlook

Pros

Salary is competitive and work is challenging. Managers are flexible for work from home

Cons

Promotions are only way for meaningful salary increases

1.0

Apr 2, 2019

Worst company to join [Senior Business Analyst @ Optum honest review]

Senior business analyst

Recommend

Business Outlook

Pros

The only pro about this company is internal service being offered by transport and incident resolution team , who perform their task diligently and deserve appreciation

Cons

List is endless : 1. Heavy micromanagement in analytics and data science team. 2. Lot of politics 3. Internal favoritism [those who boot-lick managers receive special perks] 4. Almost null learning opportunities 5 . No visibility at all. 6. Incompetent line managers [ who claim to possess 16+ years of experience, but don't even know the basic delivery & technical concepts] 7. No project /deliverable road map 8. Be ready to see your hard work & deliverable credits stolen by your so called "career counselor" alias your line manager I can go on listing the cons, but frankly the list is endless , and this explains their high attrition rate . For those who plan/wish to join this so called "fortune 6" organization , be ready to look for other opportunities from day 01 onward , as soon you will run out of motivation to even come to office , leave about performance

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