Optum reviews

3.4

56% would recommend to a friend

(15,537 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Mar 14, 2019

job in optum

Anonymous employee
Recommend
Business Outlook

Pros

Good if you consider package and job flexibility

Cons

The employee reaches saturation after some time. Leadership is weak on top

1.0
Mar 14, 2019
Recommend
Business Outlook

Pros

I work with a really great team My direct manager is amazing, as is my director. The work is rewarding Office still has assigned cubicles which is incredibly beneficial

Cons

Where to begin... Health benefits are just another way for Optum to make money, not a way to give back to employees. No work/life balance, its constant work and chaos They won't give more resources to my team despite making a TON of money They don't pay people for the job Hard to get a promotion Bonuses and raises are extremely demoralizing and drive people away They have some management in different states making it almost impossible to be on the same page when you aren't talking to them 24/7 Metrics, metrics, metrics...let me get some work done!!!!! And possibly the worst....they outsource to HR Direct...the worst company known to mankind. HR Direct doesn't act on anything that you make a legit complaint on and Optum human capital doesn't get involved until the situation gets out of hand and there's a police report. They don't live up to the zero tolerance policy against sexual harassment and assault at all. HR is joke, and I will never change my opinion. If you're a girl working here...just know the company will not protect you.

3.0
Mar 13, 2019

Make an impact in people’s life

Recommend
Business Outlook

Pros

Opportunity to impact many people from all over the country.

Cons

While raises always happen, upward mobility is very limited

Viewing 15343 - 15345 of 15,537 Reviews

Glassdoor has 17,007 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.