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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,531 total reviews)

      Patrick Conway

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,531 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      2.0
      Feb 22, 2019

      Suggestions

      Customer service representative
      Recommend
      Business Outlook

      Pros

      It is a job with much varied and unexpected turns. No two days are the same.

      Cons

      It is a high pressure sales job. Initially this is not how it was presented. There are areas other than management that are also required. These duties do not lower your sales goal. The sales goal becomes unrealistic and your success at those tasks does Not count toward your accomplishments, even when you get recognition for those accoplishments.

      1.0
      Feb 21, 2019

      associate director

      Physician
      Recommend
      Business Outlook

      Pros

      401 K benefits, PTO & vacation time

      Cons

      Underpaid, less than market rate. Insufficient raises; low company morale; distrust

      3.0
      Feb 21, 2019

      Getting more stressful with less reward

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Getting to work from home is a HUGE part of the pro. Great coworkers, really have a team atmosphere. Everyone pulls together to meet targets and help each other. The work itself is rewarding. Direct supervisor is awesome. Flexible schedule when needed which is nice for parents and students.

      Cons

      Benefits are not good for a company that is health care. They definitely make money off their employees with the plans they offer. Compensation is very disheartening. Optum (at least in my department) has made bonuses unattainable by raising standards way above anything we can reach. Aside from that yearly raises have been less and less which is disappointing considering they tell us quarterly how much MORE money they are making. Knowing how much Our department has contributed a substantial amount towards that final number and getting peanuts back is a bit of a slap in the face.

      Viewing 15373 - 15375 of 15,531 Reviews
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      Glassdoor has 17,001 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.