Optum reviews

3.4

56% would recommend to a friend

(15,524 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
5.0
Jan 30, 2019

Good Culture

Anonymous employee
Recommend
Business Outlook

Pros

Company has good benefits

Cons

Little room for growth and/or providing suggestions

4.0
Jan 30, 2019

Great opportunities

Recommend
Business Outlook

Pros

Great PTO policy, aggressive growth plan, and talented people everywhere

Cons

work/life balance suffered some but otherwise a great place tow ork

1.0
Jan 30, 2019
Recommend
Business Outlook

Pros

Very large company, so unlikely to go completely under There are pockets of good management which make the long list of Cons bearable Work from home potential (however, there has been strong talk of calling back telecommuters)

Cons

Forced ranging review system applied at the individual team level. If you have 3 employees, you are expected to conform to the bell curve and give one "does not meet expectations", regardless of demonstration of actual proficiency. Pay raises which do not even outpace cost of living increases. 1-2% in most cases. Aggressive movement of jobs overseas. No job security if you are in a role which could be done more cheaply in another country. Ridiculously expensive healthcare. You would think the health benefits would be great, as a part of UnitedHealth. This is not the case. Many employees use their spouse's healthcare because it is more affordable. Lack of diversity in executive management. Take a look at a picture of executive leadership. Near-constant looming threat of layoffs for the past 3-4 years. Most recent cuts were on January 29, 2019 (yesterday). Calling back telecommuters - despite nearly half of the developers being overseas (when US staff leave or are let go, the backfilling is almost exclusively done through off-shore hires if done at all) executive management has latched onto the idea that Agile development cannot be done if the US members of the team aren't sitting together in an office. This is the same company who wants you to see your doctor virtually. Apparently you can effectively diagnose an illness over Skype, but development and coding just cannot happen without everyone sharing the same cubicle farm. Hierarchy is very top-heavy. We're really good at getting rid of people below the Director level, however there is rarely a reduction in executive leadership.

Viewing 15406 - 15408 of 15,524 Reviews

Glassdoor has 16,994 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.