Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

56% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1135) , Senior Software Engineer (715) , Customer Service Representative (339) , Associate Software Engineer (336) , Nurse Practitioner (186) , Director (184) , Business Analyst (180) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (126) , Medical Coder (126) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1904 reviews)); "Remote and Dynamic work environment good benefits" ((in 850 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 686 reviews)); "Flexible work from home schedule" ((in 593 reviews)); "Good culture and policies" ((in 573 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 618 reviews)); "Frequent Restructuring and layoffs" ((in 303 reviews)); "bad pay and no bonuses" ((in 157 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 142 reviews)); "Poor communication both internally and externally" ((in 83 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

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Optum

Optum reviews

3.4

56% would recommend to a friend

(15,516 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Optum has an employee rating of 3.4 out of 5 stars, based on 15,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16K reviews

1.0

Apr 11, 2017

Nothing

Anonymous employee

Recommend

Business Outlook

Pros

Ok with work life balance

Cons

No room for growth management micromanages

2.0

Mar 23, 2017

Entry Level Support Analyst

Entry level support analyst

Recommend

Business Outlook

Pros

Flexible schedule. Good location near Columbia Mall. Decent pay and hours of operations.

Cons

No structured training. Opportunities for advancement not here. On call schedule

1.0

Feb 10, 2017

Team members are great to work with but PM/Managers/VP are terror to work

Anonymous employee

Recommend

Business Outlook

Pros

Good location, Columbia, MD Hard working and smart team members

Cons

Company culture and morale is terrible PM/Managers are so insecure (capability and skills issues) that they do micro management and bad command and control

Viewing 15442 - 15444 of 15,516 Reviews

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Jobs at Optum

Scheduler - Fort Wright, KY office

Patient Care Coordinator

Home Health Scheduler

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Ratings by demographic groups

Reviews by job title

Nothing

Entry Level Support Analyst

Team members are great to work with but PM/Managers/VP are terror to work

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