Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

55% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1137) , Senior Software Engineer (717) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (187) , Director (184) , Business Analyst (181) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (127) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1904 reviews)); "Remote and Dynamic work environment good benefits" ((in 855 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 680 reviews)); "Good work life balance and we can work from home" ((in 601 reviews)); "Good culture and policies" ((in 572 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 620 reviews)); "Frequent layoffs and no warn notices." ((in 301 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 154 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 138 reviews)); "Poor communication both internally and externally" ((in 87 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Curitiba , São Paulo , Rio de Janeiro , Belo Horizonte , São José dos Pinhais , Salvador , Contagem , Vitória , Santos , São Bernardo do Campo , Recife , Mariana , Paraná

Optum reviews

3.4

55% would recommend to a friend

(15,561 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Optum has an employee rating of 3.4 out of 5 stars, based on 15,561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews

3.0

Mar 25, 2019

Work life balance is great, benefits need improving

Onsite health promotion specialist

Recommend

Business Outlook

Pros

Great teamwork environment. If you have the right client and team the day to day job is great.

Cons

Benefits, no 401K match, no room for growth in the company

3.0

Mar 20, 2019

Okayish type company, lately lot of focus on emerging technologies

Senior software engineer

Recommend

Business Outlook

Pros

Salary is okay as per industry. Work from home option is there

Cons

Only 80% of variable pay is considered as 100%. Other 20% is part of points or on spot award activities that you may or may not get. So if they say you are getting 100% of variable pay they only give 80%. Just playing with words. And their variable pay is too high 15% of fixed salary that more than any company. Worst facility. No parking 2wheelee or 4w for first 3yr. cutting down on basic facility everymonth

5.0

Mar 18, 2019

Good

Anonymous employee

Recommend

Business Outlook

Pros

Good technology , work from home,life balance,good environment

Cons

Good company work life balance

Viewing 15445 - 15447 of 15,561 Reviews

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Jobs at Optum

Administrative Assistant

Patient Care Coordinator

Scheduling Specialist

Part Time Associate Patient Care Coordinator

Medical Assistant I II III Pedi Kelsey Seybold- North Channel

Optum

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Reviews by job title

Work life balance is great, benefits need improving

Okayish type company, lately lot of focus on emerging technologies

Good

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