Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jan 9, 2015
Recommend
Business Outlook

Pros

Most peers were good to work with and pulled together to meet very tight, unrealistic deadlines.

Cons

Where do I start? 1) Most managers are not trained in how to manage a team. 2) Friends and family are hired for most jobs, but some are not qualified for the positions they fill. Those folks learn on the job, which is very painful if they are managing you. 3) Fly by the seat of your pants is the process used not CMMI like their website claims. One of their key projects was barely CMMI 2. 4) English is not the main language spoken in the office. Management had to send out an email requesting that people speak English in the office. 5) Long hours, no weekends or holidays are common on high profile projects. 6) Poorly managed projects. Administrative overhead monies (I.e - salaries) were spent on one project, so employees were moved or let go. I could go on but you get the picture. Avoid this place unless you have absolutely nothing else on the horizon!

1.0
Nov 21, 2014

Disappointed

Anonymous employee
Recommend
Business Outlook

Pros

Great company at the beginning. Great employees, who worked as a team and took pride in the project. I learned a lot from my coworkers and made some wonderful friends. The first project manager was the best boss I've ever had. Senior management is a great group, and some have helped protect employees from middle management.

Cons

Project-level and middle management is awful. Terrible pay. No loyalty from managers. A lot of turnover. Major lay-offs took place on team. In three years, the team had four project managers, three project directors, and moved locations three times. After the first PM left, everything went downhill. Team works in fear of losing jobs. Some great workers were fired. They were replaced with people who have no skills, but were willing to work for less money. Most of the work is completed by the same small group of people, who work 24/7 (holidays and weekends and while on vacation-one employee took calls while in the hospital). Requirements aren't provided at the beginning of the projects. Due dates of deliverables are provided at the last minute. Management makes employees feel guilty if they have family obligations. There are different rules for different projects, and people on each project. No telecommuting. There is a lot of backstabbing and in-house fighting. The first person to complain to the manager, is the winner. Nobody else matters. Promotions are non-existent. If promoted, only the title changes, not the pay.

3.0
Oct 20, 2014
Recommend
Business Outlook

Pros

Many talented, smart employees and lucrative contracts

Cons

Status of contracts of key contracts is up in the air. The purchase by Optum is not really a takeover/purchase and employees are left in the dark. Poor communication by management on where company is headed and how we are really apart of the United Health Group (UHG)

Viewing 15484 - 15486 of 15,507 Reviews

Glassdoor has 16,976 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.