Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

56% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1134) , Senior Software Engineer (715) , Customer Service Representative (339) , Associate Software Engineer (336) , Nurse Practitioner (185) , Director (184) , Business Analyst (180) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (126) , Medical Coder (126) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (111)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1886 reviews)); "Benefits are good and they are large" ((in 850 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 684 reviews)); "Flexible work from home schedule" ((in 588 reviews)); "Good culture and policies" ((in 584 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 615 reviews)); "Frequent layoffs and no warn notices." ((in 299 reviews)); "bad pay and no bonuses" ((in 163 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 144 reviews)); "Poor communication both internally and externally" ((in 86 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

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Optum

Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16K reviews

4.0

Feb 2, 2015

Growing company dedicated to improving

Business analyst

Recommend

Business Outlook

Pros

Working remotely. Benefits. Compensation package.

Cons

IT department is not well educated and each employee handles requests differently. One IT person may take 5 minutes to reset a password, another may take up to an hour. When software is updated, they do not have any written instructions and fumble through the requests until they figure it out.

4.0

Jul 9, 2014

Learning Curve

Software engineer

Recommend

Business Outlook

Pros

Supporting Teammates, Challenging, Great chance to learn new things.

Cons

Less Pay, Too Fast paced envioronment

5.0

Jul 7, 2014

Really enjoyed working for QSSI.

Anonymous employee

Recommend

Business Outlook

Pros

Always available if I had questions or problems. Wish I was still there.

Cons

Sometimes felt forgotten, because I was remote. But they were always available.

Viewing 15496 - 15498 of 15,507 Reviews

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Jobs at Optum

Scheduling Coordinator

Office Assistant (Home Health)

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Optum

Optum reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Growing company dedicated to improving

Learning Curve

Really enjoyed working for QSSI.

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