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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,537 total reviews)

      Patrick Conway

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      4.0
      Apr 27, 2026

      Good Company but low Pay

      Operational trainer
      Recommend
      Business Outlook

      Pros

      Healthy environment, Good for beginners.

      Cons

      Low pay rate. Some leaders and managers tend to micromanage.

      1.0
      Apr 27, 2026

      Soul crushing company that will work you to the bone. But I guess you’ll learn and gain experience

      Physician assistant
      Recommend
      Business Outlook

      Pros

      Competitive pay, decent PTO accrual, 5 CME days, and decent insurance if you don’t mind UHC

      Cons

      Poor work life balance, constantly bringing work home because of the overwhelming number of tasks yet corporate doesn’t seem to to care because they cut down our admin time, little support staff (often let go by the company), most visits are 20 min even when they shouldn’t be (ex preop who needs ekg, labs, and chest xrays), patients wait forever to be seen because upper heads refuse to hire more providers, no referral coordinator so now our MAs are even more over worked, you are basically set up to be over worked and fail

      2.0
      Apr 27, 2026

      Skills gained, but micromanagement and instability abound

      Clinical support operations coordinator
      Recommend
      Business Outlook

      Pros

      - learned skills for other opportunities

      Cons

      -lack of growth -micromanagement was next level -inconsistent with workload -will overwork you -constant changes to work instruction (like every other month) it changes. -system always had issues -I.T. takes forever -- I was out of work for two weeks because of them not getting back to me. -

      Viewing 184 - 186 of 15,537 Reviews
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      ReviewsOptum reviews

      Glassdoor has 17,007 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.