Optum reviews

3.4

55% would recommend to a friend

(15,538 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Apr 29, 2022

Metrics focused

Recommend
Business Outlook

Pros

Opportunities to work from home

Cons

Everything comes down to your metrics. There is no value in being a good nurse and taking care of your members.

1.0
Apr 22, 2022
Recommend
Business Outlook

Pros

You get to work from home. The computer equipment sent is nice.

Cons

You get to work from home but there is too much work. If you need to take an hour off you are told a. you can take 4 hours of PTO or b. add the hour to the end of your work day. You work hours past your work day all the time, so taking an hour off you still having to use your PTO or make up for it. Training is not sufficient. If you are new you are treated like you are problem because nobody has the time to train you. They are a huge company using a tech start up company format.

1.0
Mar 30, 2022

Do Not Work Here!

Recommend
Business Outlook

Pros

There are no pros at Optum!

Cons

It was the worst job and company I have ever worked for, The manager and environment were toxic. People were either going out on stress leave or quitting, hence the large turnover. The manager forced our department to come in the office when California had strict stay-at-home orders during the pandemic. The manager was an intense micromanager to the point where you could not even think on your own without her breathing down your neck. Everything was a manual process and no efficiencies. The benefits were expensive and horrible! Stay away from Optum!

Viewing 199 - 201 of 15,538 Reviews

Glassdoor has 17,009 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.