Optum reviews

3.4

55% would recommend to a friend

(15,543 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Mar 17, 2016

Not what it used to be

Anonymous employee
Recommend
Business Outlook

Pros

They have a training stipend of $1500 per year. They supply bagels and pasties on Fridays.

Cons

After being purchased by Optum (a subsidiary of UnitedHealth) this once agile company fell apart from the top down. Optum bought the company for its existing foothold in CMS to try and gain Federal HHS work. However after under performing on multiple contracts and being viewed as a potential OCI due to the relationship with Optum and UGH the company now struggles to bring in work. In 2016 they failed to give cost of living raises organization wide depsite those costs being written directly into Federal contracts. The company switched heath coverage to UnitedHealth - which was a huge let down from the CareFirst coverage that employees has enjoyed for several years. Basically, the cost went up and the level of service went WAY down.

2.0
Dec 16, 2015

Sinking Ship since OPTUM

Anonymous employee
Recommend
Business Outlook

Pros

Used to be a nice little company - senior management was disengaged, but that's often part of a small company.

Cons

Treated employees like slaves Management was unaware of HR policies (but HR was disengaged most of the time) Yes - THERE IS RETALIATION Very poor salaries

1.0
Sep 24, 2015

QSSI

Anonymous employee
Recommend
Business Outlook

Pros

Nothing to printout as pros here. Only apply if you are from India or Russia.

Cons

Nothing good here. No respect for employees from management.

Viewing 232 - 234 of 15,543 Reviews

Glassdoor has 17,014 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.