Optum reviews

3.4

55% would recommend to a friend

(15,543 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Apr 1, 2026
Recommend
Business Outlook

Pros

Under previous ownership (USMD), employees received quarterly raise. No meaningful pros remain under current leadership.

Cons

Widespread favoritism among management. Micromanagement of employees, including work performance and PTO usage. Management does not assist with phones or workload but takes extended breaks and time off during work hours. Lack of accountability for leadership compared to frontline staff. Poor morale and high stress due to inconsistent expectations. One annual raise, if given, is minimal and does not reflect workload or stress. Frequent layoffs without notice, often communicated through sudden meetings. Employees are openly told their jobs are not guaranteed and encouraged to apply elsewhere.

5.0
Apr 1, 2026

Excellent

Recommend
Business Outlook

Pros

Flexible working hours Sprint planning

Cons

Know about the type of work before joining

Viewing 268 - 270 of 15,543 Reviews

Glassdoor has 17,014 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.