PayPal reviews

3.6

58% would recommend to a friend

(9,609 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

10K reviews
4.0
Jul 24, 2016

Good Company to work for

Anonymous employee
Recommend
Business Outlook

Pros

Good Benefits and Perks. Also work is challenging , Good compensation as well

Cons

Extremely political managers and co workers, promotions depend on how much you talk rather than actual work

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PayPal Response
9y
Thanks for taking the time to comment on your PayPal experience; we pride ourselves on having a culture that is inclusive and appreciate your feedback. As a global company of more than 18,000 employees, our ability to work across boundaries and leverage our network of networks enables us to fully harness our collective shared horsepower. So what might seem like, “just talk” might also be our building and maintaining the very relationships that enable us to provide the best service to our customers. Thanks again for your comments and thanks for keeping up the good work and remaining committed to PayPal’s success.
2.0
Jan 21, 2014
Recommend
Business Outlook

Pros

Decent benefits, for the most part, smart people.

Cons

Extremely political. There is a certain race that will only hire others of their race... because of the stack rankings, they look out for their friends. If you are not one of those ppl, you get screwed during reviews. Most of the people that are doing this don't even see anything wrong with "looking out for their friends".

1.0
Jun 22, 2024

Dying culture and company

Recommend
Business Outlook

Pros

Lots of great people are still working here for now, until they can find something better or new leadership eliminates them as part of their business "strategy." Used to have great culture and be genuinely customer-centric before new leadership wrecked this. Remote work flexibility and decent pay.

Cons

New leadership is reckless, cruel, and incompetent. Constant layoffs (some acknowledged publicly, some secret), hypocrisy, gaslighting, total lack of empathy, and continual poor business decisions. We've laid off many of our top performers to get "lean,” only to add dozens of new VP and Director roles that previously didn't exist ... New leadership seems to have no clue what they're doing and cares more about moving the stock price $1-$2 short term than employee retention, engagement, or livelihood or longer-term business success. Nobody I've talked to enjoys working here anymore or has any semblance of psychological safety. Company is a sinking ship, and everyone still here seems to be looking for other opportunities.

Viewing 34 - 36 of 9,609 Reviews

Glassdoor has 11,111 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.