PayPal reviews

3.6

58% would recommend to a friend

(9,609 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Jul 15, 2018
Recommend
Business Outlook

Pros

Benefits and welfare good Every Tuesday free lunch Dental can cover spouse using dental card

Cons

1. Hire and fire culture - 4 unfair dismissal in a short period of 2 years, resulting low morale within the team. 2. Constant change of APAC leadership - lack of stability and no clear direction 3. Promotion is not by merit - staff got promoted 3 times in less than 2 years without valid justifications and results from management. 4. High turnover due to poor hiring - APAC has been hiring auditors who doesn’t have relevant experience and competency. The mismatch of skillset has caused the misfit to the company, which results in “hire and fire” culture. Last word - avoid to join the APAC internal audit unless you are prepare to lose your job in the near future. The fear of “don’t know” when might be your last day is just too much risk to take.

1.0
May 18, 2018

OMG! Paypal.?

Recommend
Business Outlook

Pros

Good Policies Good Benefits for Employees

Cons

After attending 6 rounds of interview I have been into a beautiful team where * You lose your primary skill. Talk,, Talk and Talk more to survive. * Fear of losing job will make you speak loud so that the management will remember you. * On Boarding into team is a big joke here. * Tons of docs for understanding systems. But that will lead you to chaos. * call center job no real Dev stuff (fix bugs .. come on we are getting late) * no coordination between teams. No one cares. * OMG we are de motivated. * minimum 12-14 hrs of work that adds no value to your career.

1.0
Feb 18, 2018

I wouldn't recommend.

Recommend
Business Outlook

Pros

Sabbatical, and time off. However, even though you earned PTO management still gets angry when you take time off.

Cons

You get a base pay plus bonus if you meet metrics. No one says it, but if you don't meet the metrics of "getting results" or a meets your job is in jeopardy. The metrics contradict each other: you have handle time and quality. You cannot service a customer fully and have a good handle time. Also, if a customer hates the PayPal system but LOVED you and gave you a bad survey... you could lose your job. Everyday things change. You come into work and every Monday they change something. Whenever I come into work on a Monday I assume that I am getting fired. They hire so many people also that after hearing "PayPal is the best place to work" every day after a year you become the person that seems mean and nasty because it's annoying. The cafeteria sucks!! Same food everyday and the employees in the cafe are JERKS! You come in at 8 and you can't take a break within the first hour of work. So you're not eating until lunch. Then at lunch time the cafe is ALWAYS ALWAYS busy and the people behind the registers just seem to be joking around rather than working. They also tear things down early or are in a switch between breakfast to lunch or lunch to close. Management is garbage. I sit next to my supervisor and hear conversations of crap talking EVERY SINGLE DAY. Rather than management talking to an employee directly it turns into back talking... where the employee will never hear about it. MANAGEMENT HATES ITS EMPLOYEES. Oh also, every single thing you do is monitored. Your screens are recorded 24/7 and they tell you this. So if you have a question you can't just email your neighbors or leave your desk. THEY CAN FIRE YOU AT ANYTIME FOR ANYTHING. ITS HELL ON EARTH.

Viewing 40 - 42 of 9,609 Reviews

Glassdoor has 11,111 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.