PayPal reviews

3.6

58% would recommend to a friend

(9,633 total reviews)
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Enrique Lores

44% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Oct 13, 2025
Recommend
Business Outlook

Pros

None, not sure why people say it is unlimited PTO, you have to get everything approved by upper management and if you do not have your numbers then it will cost you.

Cons

Where do I even start - first off, your base pay and OTE is a pathetic joke compared to industry standard. Getting literally anything done internally is a complete red lining mess and everyone points to someone else. Oftentimes have to go to 5-7 teams or people to get one single answer. AE’s are expected to be an SDR, customer service, technical engineers with integration, finance experts with pricing, and prevent churn. The lack of internal support for sellers is astonishing given how big the company is. The internal politics are insane. If you didn’t start on the inbound team (if you’re an external hire), and have your buddies there, good luck getting any success in your own scrap opps while other reps are getting piping hot leads from inbound at a very unfair proportion. You will constantly be fighting an uphill battle with this. Lastly, this job won’t make you a better seller. Half of your conversations are talking an angry merchant down from their horrific past experience with PayPal holding their funds for no reason. Selling here is glorified customer support, unless you work the game, cut corners, and have friends to feed you opps. Advice to Management Actually listen to your reps. Leadership is good, but spend too much time speaking words with no meaning , throwing random meetings / trainings on our calendar, and making noise just to look good in front of senior management. Your reps are struggling and you would only be able to tell if you actually asked and listened.

2.0
Oct 13, 2025
Recommend
Business Outlook

Pros

Remote work option is available Interviews are easy

Cons

Bad and inexperienced managers Lack of growth opportunities Work life balance is bad

Viewing 466 - 468 of 9,633 Reviews

Glassdoor has 11,139 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.