PayPal reviews

3.6

58% would recommend to a friend

(9,609 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

10K reviews
2.0
Jan 20, 2016
Recommend
Business Outlook

Pros

Lot of scope for learning. You will have exposure to almost anything that you are interested in. Frequent training sessions to learn a lot on Payments and Technology. Some groups have really very good engineers who are both competitive and helpful at the same time.

Cons

Upward mobility is reserved for people with no technical skills but great at cronyism Product team in the most important non payment group is a joke, but unfortunately they have ears of Directors and higher ups. Since there is no "real" interactive session with engineers, management has no clue of reality and is mis guided by the product team. Product teams ends up getting all the credit / promotions for the work done by engineering team. This is depressing and sad. Very traditional management style. "Yes Sir / Madam" is most welcome. If there is any dis agreement or alternate view points, ideas are not fought, people who brought them up will be under the bus. Frequent re-orgs and lack of accountability at management level is just annoying. Huge mistakes by management are simply ignored / rewarded. Engineers pay the price almost always by putting in long hours and weekends to cover up for the mistakes done by management.

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PayPal Response
10y
The experience you describe is definitely not the culture we are working to achieve at PayPal! We are striving to give employees a channel to express suggestions and help us get better at all we do. As a newly independent company, now separate from eBay, we have taken a step back and looked at our employee survey practices and have made a decision to make an important change. In June of 2016 we are launching a new (so new it doesn’t even have a name yet!) employee survey to capture confidential employee feedback (feedback will not in any way be tied back to an employee nor will it have any impact on our performance cycle). We will be asking questions to get to the heart of the comments you make here and help us find areas, and managers, that need to change.
1.0
Aug 8, 2015

Does not follow own company values at all.

Anonymous employee
Recommend
Business Outlook

Pros

Nice colleagues. Canteen is not too bad. Free gym.

Cons

Two of the company values are "Do the right thing" and "Be open, honest and direct". Sounds good, but it is apparently to be ignoring by everyone from team lead and up. Discriminating people for having a disability by giving them a hard time when they are off sick with the flu is not doing the right thing. People with disabilities can get the flu just like any other person. And sending them to a disciplinary hearing (yes that's what they call it) with the message that it's because of concerns about the other health issues and that this might cause extra sick days in the future is certainly not the right thing. Especially not if said person simply had the flu and did not take a single minute off regarding this disability. Furthermore, later on denying that this comment wasn't made is not being honest and punishment through false accusations and a bad performance review for being open and direct about seeking legal advice is unacceptable. None of the values have been followed in this case. Other than that it is ridiculous to expect grown ups to constantly show off how well the are at their job by making them boast about in the meetings and thro laughable competitions. We are adults, not children who need a sticker from the teacher. Just leave us alone so we can do the actual job. Some of talk about doing their job more than actually doing it, and are rewarded for it with condescending praise. Yes, great value that. Oh by the way, winning these competitions will result in little more than a pat on the back. Not really worth spending your time on, especially if you are being hounded to reach a high amount of productivity. Also, stop trying to dictate what people do in their free time by openly frowning upon them not spending it on work related activities and nights out that aren't even team related and that we have to pay for ourselves. This is "stimulated" in a very pushy manner. Some people have a life outside of work. It's supposed to be a company, not a cult, and nobody can join in every single time. Especially not if they have to pay for it. If I could give zero stars, I would.

1.0
May 22, 2014

A Revolving Door

Recommend
Business Outlook

Pros

Opportunity to interact with very talented and smart people such as ivy league graduates A job if you need to live in the bay area and have no other options Good cafeteria with diverse cuisines offered

Cons

Big company politics and policies without the security and stability of one - reorgs happen every 6 months and you may need a new role every so often just to hold on to your job Executive incentive structure encourages exploitation of the rank and file employees - the company artificially keeps attrition rates low by hiring individuals on visas that restrict their mobility to change employers Not your typical American company - this is a sweatshop that discourages ideas and innovation Not a trusting work environment - very unforgiving and harsh to newcomers if they fail to adjust quickly Constantly hiring - because they constantly fire employees who for no fault of their own are unhappy. Likes to save on severance costs by artificially creating reasons to fire employees. Management is a firm believer in getting "fresh new blood" all the time to do their bidding. What is worse is all the employees working in the firm are blinded and believe the management's opinion without questions. No one has the guts to be a whistle-blower. And if someone does - they get thrown out for asking too many questions. To survive in this company - blindly follow orders and do everything to please your bosses. Company has been firing employees for meeting it's growth targets - the company is growing phenomenally but because the investors demand even more, the management has accepted the recourse of reducing operating costs.

Viewing 52 - 54 of 9,609 Reviews

Glassdoor has 11,111 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.