Pros
Good medical benefits, intelligent coworkers, the job can be interesting at times, sabbatical program
Cons
The company is downsizing in most departments and going about these changes in a chaotic and unprofessional way. Managers tell certain employees confidential information and directly tell them not to say anything to anyone else. This creates so much gossip and mistrust. Employees who worked in my department for over 10 years were pushed out. They do not care about tenure anymore and we are treated like a number. The metrics are a joke that benefit agents who cheat the system while employees that try to do the right thing are not rewarded. Overall, I feel like management treats us like we are in high school. The atmosphere with all the recent layoffs is tense and nobody feels like their job is safe.
