PayPal reviews

Long training. Instead of teaching their PDA tools, they engage you in unrelated learning and activities. They tell you that salary is 25 k per year but in fact it's paid every 4 weeks which equals 25 k per 13 months instead. The new bonus system presumes your statistics must be 100% otherwise no bonus. Two clocking system one for your salary another for your stats. If you want to go to toilet you have to click on a button and the time you spend there is added to your statistics. Any mistakes made when working on a case added to your statistics. No opportunities for verical growth but if your statistics are right you can go to other department. 10 hours shifts and only 30, 15 and 15 min breaks. 30 min isn’t paid and you stuck there for 10.5 hours instead. For PayPal you just a numeric piece of statistic.

Too much politics sometimes decision making is biased. Unprofessionalism from senior management. Tony and Nimal were one of the worst leaders represent Malaysia Paypal. Poor communication from management. No strategy and unstructured. Frequent organisation changes. Don't seek an opinion from employees. The system that evaluates performance needs to be improved. KPI need to revise. Very hard to get recognized and get promoted. Talent ready use to be a pure drama. Team Leads are somehow hired based on 'years of Customer Service experience'. Favoritism is present on some teams.The job can be monotonous.