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      PayPal

      Engaged Employer

      PayPal reviews

      3.6

      58% would recommend to a friend

      (9,621 total reviews)
      avatar

      Enrique Lores

      48% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.5

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      PayPal has an employee rating of 3.6 out of 5 stars, based on 9,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      May 20, 2016

      A great place to start a career in business or finance.

      Merchant risk operations
      Recommend
      Business Outlook

      Pros

      Good benefits, especially tuition reimbursement right from day 1. Easy barrier to entry and decent pay for entry level CS. Unlimited overtime most of the year. Overtime incentives are usually pretty enticing with large prizes. Quarterly or semi-annual bonuses aren't amazing, but are based on a % (up to 6) of what you made in that period - so overtime pays extra there. If you perform you can move through different departments and often the hardest workers will get their choice of jobs and shifts. Variety of personalities so you are bound to make friends somewhere along the way, some really good people work here.

      Cons

      Your experience at PayPal varies greatly depending on your direct leader. There is an extreme variance between styles and discipline. Some are much more involved in office politics than others, and there are many more followers than leaders. If you can ignore it and push through PayPal looks great on a resume and pays for you to go to school. The pay scales well if you continue to move up, but staying in the same role for years doesn't yield great results and at 5 years and 4 positions in, I'm starting to look externally, mainly because I want to make the same amount each year without having to work overtime. If you want to make 50k+ a year you can in any department if you put in enough overtime.

      avatar
      PayPal Response
      9y
      As a long time employee in PayPal Chandler I appreciate you sharing your insights on working at our center. We are proud of the benefits we can offer our employees and a number of our employees agree with you that education reimbursement along with the opportunity for overtime and regular bonuses are definite advantages. In terms of leadership and career development, these are key components that we have to get right for us to engage and retain our talent and grow as a business. As a pay for performance company, your feedback on this is a really important aspect to help us identify areas of opportunity, so that we can enhance our actions to support you in your career and skills growth, which in turn, will help you to excel in your performance and achieve the pay and responsibility increases you mention.
      2.0
      Aug 18, 2015

      Hot mess

      Fraud prevention agent
      Recommend
      Business Outlook

      Pros

      Good benefits, flexible work schedule, bonus scheme. Good people as employees (not all managers are bad), somewhat progression tracking. Ability to work towards promotions

      Cons

      Looking at wrong targets, don't follow their own shared purposes, too high expectations from the start, too unstable management, too many people who perform great are forgotten, recognition is a popularity contest, treats employees like kindergarten pupils.

      2.0
      Jun 16, 2015

      High School

      Senior team leader
      Recommend
      Business Outlook

      Pros

      Great vision as a company. Benefits and most lower level employees are great people.

      Cons

      Management works on the he said she said as reality. Management does not know the business they run. Be your bosses buddy for promotion opportunities. Go with the flow or be removed from the group for having different ideas. Lack of innovation in spite of real needs to improve work life balance and customer focus. Lots of stealing of ideas and selfishness when taking credit for others work.

      Viewing 133 - 135 of 9,621 Reviews
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      Glassdoor has 11,125 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.