PayPal reviews

3.6

58% would recommend to a friend

(9,621 total reviews)
avatar

Enrique Lores

47% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Jul 10, 2024

Beyond terrible - be warned

Anonymous employee
Recommend
Business Outlook

Pros

It’s a good name in theory but an actual disaster in person. Would not recommend to anyone particularly on HR - favoritism, toxic “leaders” who don’t actually know how to lead, and overlook efficiency and innovation in lieu of compliance and outdated and inefficient processes

Cons

So many downsides / on the people team the processes are comically outdated and no interest in changing them. The leadership has no idea what they’re doing it’s compliance over anything, middle management at best, and shockingly toxic for a company (and function) meant to support the people of the organization.

2.0
Feb 10, 2024
Recommend
Business Outlook

Pros

- 4% match for 401k - Amongst a lot of boring and meaningless work, there are some pockets of pretty interesting things to work on - Taking time off is respected for the most part - There is opportunity to step up if you really want to - If you are the right cog in the wheel, you can dodge layoffs and try to fly under the radar for the steady paycheck - WFH/Remote-friendly (so far) - WLB is pretty decent if you put your foot down and set boundaries

Cons

- Coporate office politics is rampant - Reorgs and layoffs are a constant - Huge layer of fat in middle management that slows things down and refuses to be cut - Priorities change every day - Lack of vision, transparency, or accountability from management - Comp is pretty average - Company is becoming a sweat shop mentality with the new ceo - Path to promotions / career growth is unclear - No innovation / no bandwidth for engineers to even think about innovation

4.0
Sep 20, 2023
Recommend
Business Outlook

Pros

- Incredible flexibility. I truly appreciate that there isn't a mandated RTO like other tech companies have started to enforce. The fact that businesses have not only survived but thrived in a remote environment during and after COVID should underscore that most corporate jobs can be done remotely. - PayPal is an incredibly strong and well-known brand. Perhaps not in the tech world, but having worked in non-tech industries there are few other brands with as much brand awareness globally as PayPal has for only being ~20 years old. - I do enjoy working for a global brand. It's pretty cool to work with people from all over the world - Europe, Asia, NA. We are like this PayPal city dispersed across the world. - I like that there is a diversity of businesses that sits under PayPal - Venmo, Braintree, that it's not just a consumer brand but that there's B2B as well. - For the most part, people are generally easy to work and get along with. There are some politics at play but I don't feel like I have to constantly watch my back. - Working for a public tech co is always great because RSUs are part of your total comp. If you work in tech, you automatically make 20%+ more than your non-tech counterparts in marketing. - Unlimited PTO in the US, and there is no balking at actually taking the time you want/need. - While there is a lot of turnover, there is also pockets of longevity as well. You see people have been here many years. The sabbatical every 5 years is also a nice benefit as well. - ESPP discount - I like that they provide you with latest tech (MacBook Pros, monitors) for your work needs

Cons

- The stock price has been plunging after every earnings call. This has been impacting everyone's comp since RSUs are a big part of our total comp. - I'm not sure if it's because it's a tech co or if it's because we're all remote but at times I feel like there's a lack of culture or that it's "cold." You don't spend a lot of time socializing with your co-workers or getting to know them on a personal basis - it's all very much focus on work and leave it at that. Sometimes I'll join calls with 30+ people and maybe know 1 or 2 of them. We never do intros and it can just be very awkward. It's like having a dinner party where no one introduces each other or really talks. - A lot of our ops resources are outsourced to India and China. Sometimes it can be challenging to understand each other and the time difference can slow everything down a bit. - I do feel like it seems hard to get promoted. When new senior roles open up, it seems like their first instinct is to go external vs. looking internally at who might be a good candidate. For comparison, my last company would usually only hire externally for roles below a certain level, and would much rather promote folks internally into senior roles. - Things can take a long time or be rather tedious in order to get done at PayPal. Lots of process in terms of marketing execution in the agile format. - It really is more of a performance marketing vs. brand driven marketing org. - Constant re-org's, revolving door of senior leadership. I'm on my 4th manager in 8 months of being here.

Viewing 148 - 150 of 9,621 Reviews

Glassdoor has 11,127 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.