PayPal reviews

3.6

58% would recommend to a friend

(9,624 total reviews)
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Enrique Lores

47% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Feb 16, 2017
Recommend
Business Outlook

Pros

Good medical and dental and vision insurance Free coffee I like most of my coworkers I like my current team lead

Cons

On the same day the CEO announces a purchase of millions of another company, we get a 2% raise on an already low starting wage. Take care of your long term employees Stop the high school clicks that team leads hang out with so they get what they want and get covered for mess ups that the rest of us would be fired or wrote up for Dan schulman sends out too many political emails. He should worry more about paying people more so they are happy to come to work and be screamed at all day and stop trying to convince everyone to follow his beliefs. What is he trying to be...a cult leader? Programming is terrible. There are constant bugs and system issues. Customers are mad at paypal and take it out on the agent with a survey and then its not appealable. Customers are allowed to talk to agents any way they want. They use foul language and instead of allowing the agent to be "empowered" by disconnecting the call they have to take the abuse. TRY SUPPORTING YOUR EMPLOYEES DAN SCHULMAN. You might not have so many bad reviews from the people that help line your pocket

3.0
Feb 11, 2017
Recommend
Business Outlook

Pros

Salary, Benefits, CEO, Technology, Work Live Balance

Cons

Management is in a constant disarray and re-org should be the company motto. If you are on the higher end of the salary range expect to be rifted out for fresh thinking and new thoughts. Meaning they will hire lower paying replacements to make the numbers look good, at the same time sacrificing experience for new replacements. Cronyism is alive and well, if your in the clique or inner circle you are destined for a raise, bonus and not affected by the new blood mantra, otherwise expect to be rifted out. If you're in the inner circle you have nothing to worry about, if you're not part of the good old boy network prepare to be disappointed.

1.0
Dec 29, 2016

Incompetency and politics heavy

Anonymous employee
Recommend
Business Outlook

Pros

Good benefits. CEO trying to bring good changes.

Cons

Leaders (VP and above) don't get along and don't work together. Focus on pleasing leaders rather than doing what is right for the customer. Lot of legacy, both in PayPal and acquired companies. Growth is based on being in the club rather than performance. Most top ranked employees have already left.

Viewing 172 - 174 of 9,624 Reviews

Glassdoor has 11,130 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.