PayPal reviews

3.6

58% would recommend to a friend

(9,620 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Feb 21, 2026

Clueless leadership

Recommend
Business Outlook

Pros

- Colleagues - hybrid -cab facility -AI Tools

Cons

Leadership Churn: Constant management changes and a lack of domain expertise have killed long-term strategy. Instead of building better systems, leaders are micromanaging based on personal opinions rather than market reality. Performance Theater: High job insecurity has forced engineering teams to focus on "looking busy." People are spending more energy selling small, incomplete wins to leadership than actually finishing high-value work. HiPPO Culture: Decisions are being driven by the "Highest Paid Person’s Opinion" rather than what the customer actually needs. This prioritizes internal hierarchy over real-userimpact.

3.0
Feb 20, 2026

Ok

Recommend
Business Outlook

Pros

Normal work life balance, fine

Cons

Management is not upto the mark

Viewing 199 - 201 of 9,620 Reviews

Glassdoor has 11,124 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.