PayPal reviews

3.6

58% would recommend to a friend

(9,621 total reviews)
avatar

Enrique Lores

48% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Feb 4, 2026
Recommend
Business Outlook

Pros

- It's a job that pays money - As with any job that pays money there are nice people that are also stuck doing the same

Cons

- non-stop org changes (i've been through 7 managers in 4 years) - mandatory on-call - no direction (other than obsessive AI hawking in recent months) - no answer for the looming competition of Apple Pay - no-one has bandwidth for any ACTUAL innovation and improvements - you might spend months to a year working on a product just for the company to buy a third-party solution with a weaker implementation, just so some middle manager can justify their job - no respect for employees' time - no long term rewards - forced RTO 3-days a week (i was hired 100% remote initially)

3.0
Feb 4, 2026
Recommend
Business Outlook

Pros

- Good work life balance in some teams - Great people in some teams

Cons

- Company has no future vision / plan. It's running around like a headless chicken. - Cross-team coordination is a painful process. If you are dependent on another team for your work, good luck getting unblocked. - Politics everywhere. Everything is a facade just for show. - Lower comp than competitors doesn't retain great talent. - Boring financial product - Painful and unclear review / promotion process

Viewing 241 - 243 of 9,621 Reviews

Glassdoor has 11,125 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.