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      Pizza Hut

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      Pizza Hut reviews

      3.5

      50% would recommend to a friend

      (14,055 total reviews)

      Artie Starrs

      56% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Pizza Hut has an employee rating of 3.5 out of 5 stars, based on 14,055 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pizza Hut employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

      Reviews by job title

      14K reviews
      2.0
      Apr 24, 2010

      Great people, poor management

      General manager
      Recommend
      Business Outlook

      Pros

      My crew is excellent and I enjoy the time I spend working with them. We promote a team atmosphere and enjoy giving the customers a great experience. I am proud of the product we sell, the store is beautifully maintained, all in all by appearances everything looks rosey.

      Cons

      Unrealistic goals are set and when they are not met you are in jeapordy of losing your job. For example our owner wants us to cut our labor to the tune of 5 to 7 % over the last few years, however he also wants no customer complaints, food safety standads met, sales growth met and deliveries to be under 30 minutes more than 80% of the time. Recently, we were made aware that the bottom 10 GM's in sales growth would be moved, demoted, or laid off. This doesn't mean that they had no growth only not as high as everyone else. A couple of managers are being laid off, because the company has decided they make too much money. This is real folks. The overall feeling is 1 false move and you are gone. Also we are severly underpaid compared to the rest of the industry and have no benefits.

      2.0
      Jan 15, 2010

      X

      Restaurant general manager
      Recommend
      Business Outlook

      Pros

      While the company was part of corporate officeit was good team effort and pride to take the company foward at all levels

      Cons

      They were good in many aspect when it was corporate, but whene they franchaiced the store everything was gone bad, they cut labour so you(manager) had to work not only for your duties but for all the people they let go, and benefit went down.

      2.0
      Jan 13, 2010

      A good first job with great advancement opportunities.

      Assistant manager
      Recommend
      Business Outlook

      Pros

      The number one reason to work at Pizza Hut, in my opinion, is the experience. It is a pretty decent first job out of high school. The quality of people that work there are not the best, so it's incredibly easy to advance your position. I went from a driver (the lowest) to an Assistant Manager in a year. It's an extremely good investment because the fast promotion and management experience looks great on a young resume. In my experience, the management seems to have good intention for everyone in the store, and are more than willing to help their employees grow. If you want to sacrifice most of your social life, it's easy to rack in tons of hours passed what you are scheduled. (see cons list)

      Cons

      The pay is absolutely terrible. I haven't heard of a fast food restaurant that pays less than what Pizza Hit pays its Shift/Assistant management positions. The quality of the people that work there reflect the extremely low pay. The employees are (generally) pretty lazy and seem to think that complaining about other employees will make themselves look better. It's quite annoying, but as long as you do your job and work hard, the management will see passed the other employees' complaints. THE HOURS ARE ALL OVER THE PLACE. If you want to do well within the company, you'll have to sacrifice most of your personal life for a while. You'll work morning shifts one day, closing shifts the next, and mid shifts the day after that. On top of all of that, you get called in early 75% of the time, and you NEVER leave when you're scheduled to leave. NEVER. The turnover rate in the store is incredibly high. New people come and go just about every month. It's a pretty difficult/stressful job for such a low pay. The company has an intense 3-strike progressive discipline structure. It's very easy for management to find reasons to fire one of their employees if, for whatever reason, they want to. There are no benefits below being the General Manager. Assistant Managers get payed time off, but Shift Managers do not.

      Viewing 79 - 81 of 14,055 Reviews
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      ReviewsPizza Hut reviews

      Glassdoor has 15,630 Pizza Hut reviews submitted anonymously by Pizza Hut employees. Read employee reviews and ratings on Glassdoor to decide if Pizza Hut is right for you.