Playlist reviews

4.3

86% would recommend to a friend

(121 total reviews)

Fritz Lanman

87% approve of CEO

80% positive business outlook

Playlist has an employee rating of 4.3 out of 5 stars, based on 121 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Playlist employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

121 reviews
4.0
Jan 15, 2026

Good

Recommend
Business Outlook

Pros

Strong emphasis on work-life balance. Management is very transparent and Account Executives have a say in decision making,

Cons

Software is expensive and not extremely well liked by all clients

5.0
Jan 13, 2026

A company that walks the walk

Anonymous employee
Recommend
Business Outlook

Pros

- Thoughtful onboarding with a clear structure and resources; ramp-up felt intentional. - My manager models healthy work-life balance (sets expectations for delayed responses, takes family time) and genuinely respects time off. Wellness days each month, where the whole company actually shuts down, plus a full company closure between Christmas and New Year’s. Slack goes quiet, and it’s truly honored. - Leaders I work with have a growth mindset; I’m treated with respect, and my expertise is taken seriously. - When I’ve raised concerns, I’ve consistently seen quick, meaningful follow-through and resolution. - Compensation is strong compared to offers I had elsewhere, and the benefits package adds real value: Carrot fertiility benefits have offset the cost of two rounds of IVF, a $65 monthly wellness stipend reduces the cost of my haircuts, and there's a generous home office stipend when you start. Combined with the extra company holidays, it’s a compelling total package. (I use my partner’s health insurance, so can’t speak to the company health plan directly.)

Cons

- As a one-of-one role, access to the right systems took time; I was initially left off some key announcements and meetings and my leader didn't have enough expertise to set me on the right track to get help. You have to be a bit independent in many roles so it takes a certain personality. - Legacy tech from pre-Mindbody/ClassPass merge could use modernization; Dayforce in particular feels overdue for investment. Using it for performance reviews and payroll forms is like accessing the 1990s. - We use Microsoft Office and Outlook, which have been glitchy and are the only part of my day that consistently frustrates me.

3.0
Jan 13, 2026

Needs Improvement

Anonymous employee
Recommend
Business Outlook

Pros

Benefits, PTO and wellness days

Cons

Young management in SMB. Favorites are picked and teams are treated like children even though they have more experience than some of middle management. The outbound org needs more diverse and female leaders. Not a good look when all the team managers are male. Look to increase base salaries and employees might be more engaged,

Viewing 22 - 24 of 121 Reviews

Glassdoor has 169 Playlist reviews submitted anonymously by Playlist employees. Read employee reviews and ratings on Glassdoor to decide if Playlist is right for you.