Is RBC a good company to work for as a RBC Customer Service Representative?

RBC Customer Service Representative professionals working at RBC have rated their employer with 3.9 out of 5 stars in 22 Glassdoor reviews. This is an average score with the overall rating of RBC employees being 3.9 out of 5 stars. Search open RBC Customer Service Representative Jobs at RBC now and start preparing for your job interview by browsing frequently asked RBC Customer Service Representative interview questions at RBC .

Does RBC pay RBC Customer Service Representative employees well?

RBC Customer Service Representative professionals rate their compensation and benefits at RBC with 3.8 out of 5 stars based on 22 anonymously submitted employee reviews. This is 8.2% better than the company average rating for salary and benefits. Find out more about RBC Customer Service Representative salaries at RBC.

What are the top reviewed jobs at RBC?

Banking Advisor (1294) , Client Advisor (818) , Analyst (491) , Financial Advisor (380) , Associate (351) , Business Analyst (303) , Manager (279) , Director (255) , Senior Manager (245) , Customer Service Representative (230) , Software Developer (207) , Associate Director (169) , Financial Analyst (164) , Intern (161) , Account Manager (152)

What are the pros of working at RBC according to real employee reviews?

"RBC has great culture in the sense that it cares about its client and always want to do the best for them." ((in 1457 reviews)); "Good benefit such as medical and dental" ((in 1356 reviews)); "Company value is great and the people there are very friendly to each other" ((in 1089 reviews)); "Flexible and good work life balance" ((in 940 reviews)); "Great team and working in real time industry leading research initiatives in the time of AI" ((in 459 reviews))

What are the cons of working at RBC according to real employee reviews?

"Low pay: The compensation for this role was on the lower end compared to similar positions in the industry." ((in 896 reviews)); "Low salary and many people that should not be there as they don't do much and regularly WFH" ((in 688 reviews)); "poor management and u could get fired all of a sudden." ((in 451 reviews)); "Banking hours are long and hectic at month ends" ((in 280 reviews)); "senior management is terrible at what they do" ((in 71 reviews))

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RBC

RBC RBC Customer Service Representative reviews

3.9

99% would recommend to a friend

(22 total reviews)

David I. McKay

99% approve of CEO

98% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Senior management

4.1

Culture & values

4.1

Work/Life balance

4.1

Career opportunities

3.8

Compensation and benefits

RBC Customer Service Representative employees have rated RBC with 3.9 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most RBC Customer Service Representative professionals have a good working experience there. RBC is rated in line with the average (within 1 standard deviation) by RBC Customer Service Representative professionals compared to other employers within the Financeiro industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

22 reviews

5.0

Sep 12, 2022

Client advisor

Rbc customer service representative

Recommend

Business Outlook

Pros

Good environment, but very busy

Cons

Not very stressful, but always short staff

1.0

Aug 26, 2022

Bad for mental health.

Rbc customer service representative

Recommend

Business Outlook

Pros

None. Except maybe the cafeteria.

Cons

Toxic culture, high pressure, poor compensation, a lot of terrible managers, constant drama, unhealthy competition, unrealistic expectations, some employees resort to cheating and taking advantage of clients and RBC promotes them.

4.0

Aug 22, 2022

Okay

Rbc customer service representative

Recommend

Business Outlook

Pros

Good work environment to pursue your career.

Cons

Could have a better pay.

Viewing 7 - 9 of 22 Reviews

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RBC

RBC RBC Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Client advisor

Bad for mental health.

Okay

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