Rakuten reviews

3.6

71% would recommend to a friend

(3,545 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Dec 9, 2013
Recommend
Business Outlook

Pros

-Professional, dedicated coworkers and truly world-class talent -Company's upper management is truly dedicating to changing the way business works in Japan -Mikitani is a brillaint man that went to Harvard and truly understands how the business world works -Englishnizastion has made a lot of progress in two years -Free lunch -Lots of opportunities for hard-working young people and foreigners -Shinagawa is a beautiful part of Tokyo I would -not- recommend this company to someone unless you are willing to work hard. Don't go in expecting a Western workplace, despite the recruitment promises.

Cons

-Many middle managers are supporting a broken status quo -Work/life balance is typical of a Japanese company -Partnered staff often speak no or very little English -Bureaucratic processes and repetitive meetings need an organizational rethinking and unification procedures -Level of English still is far from where it needs to be -Pay rate is well below market, but that's changing

5.0
Nov 11, 2013

I am glad I am part of this

Anonymous employee
Recommend
Business Outlook

Pros

The executive of this company managed to move this company from a project driven company with no future into a product company that makes everyone working there proud of being part of this change. The fun is about to start here and the growth is going to skyrocket. I am happy I stayed to witness this and be part of it.

Cons

The cons were some initial employee of this company. I am glad they are no longer here

Viewing 3439 - 3441 of 3,545 Reviews

Glassdoor has 4,199 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.