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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,542 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.0

      Senior management

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      May 15, 2012

      This is an environment where everything is reactive and not proactive. The technology is just slapped together haphazard

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Decent salary, casual dress, holiday parties are fun. Company is open about it's internal workings and finances. That is about it.

      Cons

      Very long hours. Projects and deployments could go for days straight with no breaks. Every project seems to need daily reocurring meetings. Very little vacation time and few sick days. Management are clueless and suckups to upper management.

      2.0
      May 13, 2012

      Japanese Company

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Most open Japanese company compare with tradition close mind one. Chance to grow globally Understanding continuously development

      Cons

      Slowly, closed mind employee still exist. Can not evolve fast due to big company syndrome. Service minded company, technician is not well treated.

      4.0
      May 7, 2012

      Leading the New Japan

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      In founder and CEO Hiroshi Mikitani, Rakuten is led by one of Japan's true visionaries and one of the few in Japan leaders in Japan willing to stick their neck out to get things done. The company believes in empowering its merchants and customers through e-commerce, rather than taking advantage of them. Rakuten moves quickly, takes chances, and aims to be the world's No.1 internet services company. Ambition is not a quality that Rakuten lacks.

      Cons

      On a day-to-day level, Rakuten can be bureaucratic and extremely focused on numbers at the expense of the big picture. That said, CEO Mikitani has a firm grasp of the big picture issues and is not afraid to make decisions above the numbers.

      Viewing 3493 - 3495 of 3,542 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,195 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.