Rakuten reviews

I honestly believe that management has no idea what's going on. This is a boat sailing without a captain and without a destination. There is no real innovation although the president invented the word "Innoperation" (from Innovative and Operations) to describe the company. I'm not sure if the company is doing "Innoperation" but it's clearly inoperative. Salary is lower than most places (I call this the "non-native speaking tax" so I guess it's understandable to some extend). Your starting salary will remain almost the same even if you do well. There's the official HR evaluation system and then there's the "informal system". There's "church" to attend on Monday mornings where the CEO talks pretty much non sense about his vision (or lack of). He tries to dodge questions that he's made aware of in advance (I participated, your questions are pre-screened and it's all smoke and mirrors). Don't expect help from managers. They "manage" (whatever that means) and spend their days in meetings. The turn over is crazy high. You might end up being the senior in your team with practically no knowledge on how to do/fix things. Although the company claims to be diversified, there is clearly a wall between locals and foreigners. It may or may not be ok for some people.

*meeting happy, wasting times in meetings that aren't necessary *attending All Hands via web cast in Japan but can't relate to anything as it does not pertain to the business functions in the US *trying to make San Mateo the US HQ but failing. Should have stayed in SF and grew HQ there *false promises for career growth *clicky - very high school 'mean girls' culture in the Leadership and Executive team, very unprofessional *false promises of building an onsite gym and sushi bar *terrible commute, nothing is near the office *make you feel guilty for taking any time off *terrible time off around the holidays *certain acquisitions are treated better than others, favoritism by the CEO among employees *hiring high level executives that are under qualified or under false pretenses and then they leave *forcing a Japanese culture where it doesn't work *promotions come to only those that brown nose *VERY high turnover rate and no follow up on the for employee feedback that is constantly asked for If the Chief HR Officer hired from Groupon can't stay at least 6 months, then you know something is wrong.