Rakuten reviews

3.6

71% would recommend to a friend

(3,537 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jul 1, 2017
Recommend
Business Outlook

Pros

1. Free food for breakfast, lunch and dinner 2. Relocation bonus 3. Bonus every 6 months 4. A lot of free time

Cons

1. This company is a soul crushing experience for any serious software developer. You will spend considerable time preparing confluence documents. 2. They have some of the worst software developers I have come across who will victmise you for telling the best practice followed everywhere in community for development and coding of software applications. On top of it, if you ask a reason for why they want to follow their age old practice, they will say its because their manager told so and its a 'Rule'. You have no right to change it, 3. The code being developed in this company is crap, spahagetti code and all they care about doing things fast without following any code practice. 4. Take my word, you cannot learn a thing here and whatsoever you have already learned will not be taken by those your leads you will have. 5. Its full of politics where incompetent developers are rewarded for just not speaking for what is right and flattering their leads and managers. 6. Forget about any framework, practice in place and learn to do hacky way of coding. 7. This company is only for managers and not software engineers. 8. Their business strategy is not growing and all being potrayed out is sham! They are already closing in many places. 9. In Rakuten Travel they want to create a team of 1000 devs, but they don't know that all good developers are leaving them for all the nasty politics and pathetic coding and software development practice being used. 10. In Rakuten Travel, you will surely (lucky if you dont!) have leads who are leads just because they licked their managers or have spend 12-13 years here, if you ask them some concepts they don't even know basic things like String in java is immutable and they will fight with you and not even healthy argument for imposing String in java is mutable. 11. They claim they develop REST APIs (Rakuten Travel to be specific) but when you see their code base, they even do insert/update in database in GET endpoints and thats is not legacy code, its a new development! When you try to pitch in and say its wrong, you will be yelled at. 12. Use of tools , frameworks is non existent and they will follow the 'Rule' even if it does not make sense. 13. My lead who thought he is a genius, always blames and single out people for even slightest mistake of a staging build failure and himself does nothing on the name of so called R&D. In whole 1 year he did no software development. If you see his old code, you will cry out loud to see such worst code causing so many bugs later. 14. Be ready to get your work and credit taken by your lead and seeing him getting award for it, You will not get any credit. 15. Clean code, Separation of concerns in software development, adding tests: Are you serious? Thats insanity for them. They just want to deliver crappy code which fails 1000 times on production and cause numerous bugs but they are fine with that. 16. Some of the worst developers you will come across here.

4.0
Feb 23, 2017
Recommend
Business Outlook

Pros

- Lots of roles/ teams to explore - Independence and respnsibility - Very high standards at work - Cool ambience to work - Good support from team across. - Friendly, work life balance and the stick to there ethics and culture. - Learning opportunity is very high.

Cons

Highly competitive Dynamic process Poor IT Support

1.0
Sep 1, 2016

Worst Company i ever worked for

Anonymous employee
Recommend
Business Outlook

Pros

Good and Talented Colleague around

Cons

Worst Management-None of them know how to run a company or treat Employees. They openly blame employee for silly thing saying its Indian Employee Mentality and complete lack of trust on employees-Security Guard notes down at what time u come to office and leave in a register, they note even ur break timing. This company Fails in every aspect and department possible. They carefully select employess while hiring but fail to give them good opportunities. Most of managers behave like puppets to there tokyo counterparts. if u have good relationship with ur managers and do whatever they direct u too do than ur actual work u will be appreciated and promoted. Most of the time u will be in meeting rooms or u will be sending ur reports to ur managers(U will have multiple managers for whom u have to answer). Lot of politics, you never know who is stabbing you from behind. For most of the people who thought the work environment would be better after the BOT Program its a big Disappointment. Stay Away from this company incase u wanna work in healthy work environment. Even your designation is based on the salary you ask for, higher the salary better the designation.

Viewing 52 - 54 of 3,537 Reviews

Glassdoor has 4,189 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.