Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 260 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 207 reviews)); "Nice people to work with" ((in 182 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 130 reviews)); "Free meals and snacks" ((in 106 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 292 reviews)); "Management is bad and HRs are not friendly." ((in 190 reviews)); "Sometimes managers have no technical knowledge or hands on experience making technical decisions and those projects are promised to fail or become a nightmare." ((in 132 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 34 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

What are the top reviewed Rakuten locations?

São Paulo , Ipatinga , Pompéia , São Bernardo do Campo , Campinas

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Rakuten

Rakuten reviews

3.6

71% would recommend to a friend

(3,537 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Feb 25, 2026

Good place to work

Salesoperations associate

Recommend

Business Outlook

Pros

Great place to work with good infrastructure

Cons

Less chances of promotion and growth

4.0

Feb 24, 2026

Good place for stable job

Engineering manager

Recommend

Business Outlook

Pros

Good work life balance Fair pay Good facilities

Cons

Slow work progress Inconsistent tech stacks

4.0

Feb 23, 2026

Largely Dependent of current team

Lead engineer

Recommend

Business Outlook

Pros

- Free Lunch - (If Good Team) Flexible with Working Hours - (If Good Team) Can take more task or less task depending of personal goal

Cons

- 4 days work in office - Very corporate with all the ceremonies - (If Bad Team) Very top down

Viewing 73 - 75 of 3,537 Reviews

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Good place to work

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Largely Dependent of current team

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