Rakuten reviews

3.6

71% would recommend to a friend

(3,540 total reviews)
avatar

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jun 14, 2019
Recommend
Business Outlook

Pros

free food; relatively good environment

Cons

low salary; horrible culture; managers are monitoring their employees' life and always testing their employees even after work, which are quite disgusting methods that make you feel anxious ...sucks..worst company worldwide..CEO's Kingdom. Bullying in the office publicly.... If you would like to join it, enjoy your life there...

1.0
Dec 29, 2018

A Japanese company that claims to be a global one

Anonymous employee
Recommend
Business Outlook

Pros

Free food for three meals

Cons

The company has a ton of Japanese old-timers who resist change. First off it’s not a global company. Meetings are done in Japanese when Japanese people outnumber non-Japanese. Japanese employees have little to no sense of what it means to work on a global scale. Asakai needs to end.

1.0
Jun 22, 2017

Horribly run company by a crazy CEO

Anonymous employee
Recommend
Business Outlook

Pros

Sorry but there aren't any pros. This company is completely unorganized. No one knows what is going on. The CEO is all about his way is the only way.

Cons

You will be forced to exist in a company with a Japanese culture that is rammed down your throat. Policies make no sense at all. You will be forced to endure a weekly mandatory one hour meeting where you have to listen to what is going on in parts of the company that have no relation to you or your job. Truly the worst managed company I have ever worked for.

Viewing 97 - 99 of 3,540 Reviews

Glassdoor has 4,192 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.