Rakuten reviews

3.6

71% would recommend to a friend

(3,540 total reviews)
avatar

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Apr 22, 2021
Recommend
Business Outlook

Pros

Great co workers and peers Decent benefits Work life balance is great amongst some departments

Cons

Worst management HR leader is hostile. Company is aware but this individual is in protected class. Management In other areas equally toxic.

1.0
Mar 3, 2021
Recommend
Business Outlook

Pros

Free disgusting food. Some benefits to make people work more.

Cons

Take this as a warning befor joining the Indian department of Rakuten. Rakuten is a good company if you're working from anywhere other than India. The senior management is just worse and the HR department is the worst. Lot of politics. People going for breakfast with HR and managers to please them. The work never gets done because of petty politics and seniors just sleeping around while the juniors are left to figure things out on their own. The HRs are busy in politics too and the worst ever seen elsewhere. They're just tarnishing Rakutens image in India. The Bangalore office and the senior management is really bad. Theyf make you work on weekends and the credits will be taken away by the managers. They'll showcase your work to the seniors in Japan and will continue doing nothing. They'll try to lure you with benefits and good salary but once you join the company it's all downhill from there. And if you're good with bootlicking this is the company for you. Good luck!!

1.0
Aug 11, 2020
Recommend
Business Outlook

Pros

Good food, maybe travel to Japan

Cons

soul crushing, borderline harassment from mediocre managers. Rampant nepotism. Zero attention to innovation and creativity, they talk about diversity but they really don't care. Your boss is allowed to sabotage your work.

Viewing 106 - 108 of 3,540 Reviews

Glassdoor has 4,192 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.