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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,539 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      4K reviews
      4.0
      Jan 12, 2026

      Overall good place

      Marketing
      Recommend
      Business Outlook

      Pros

      Overall good place. A lot depends on the unit you're in. If lucky you can be in a team where initiative is valued and you can change things

      Cons

      The salaries are below the market

      1.0
      Jan 12, 2026

      Slow Company

      Associate software engineer
      Recommend
      Business Outlook

      Pros

      depending on the kind of work/product you get to work on. some teams have extreme politics where even the VP holds no power if the engineering manager has contacts in Japan.

      Cons

      hike cycle is bad. politics at its peaks.

      Viewing 109 - 111 of 3,539 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.